Frequently Asked Questions
What genre of Power Sports Apparel does RE-GEAR accept on consignment?
Street Bike, Dirt Bike, ATV, Watercraft and Snowmobile.
What type of items will I see at RE-GEAR?
Helmets (only NEW ones), Jackets, Boots, Gloves, Pants and Accessories such as: tank bags, saddlebags, casual power sports related clothing and in somes instances clean pre-owned parts.
Is everything in the store Pre-Owned?
No, many Sales People in the industry to bring us their Sales Samples and we sell them off at great prices. They may be out of the original package and been handled but never ridden with. We also buy large quantities of Liquidation items from distributors and various sources. These are generally non-current models and our prices on these are amazing.
How does the Consignment process work?
Individuals bring their items in and our knowledgeable staff determine what the item can be sold for based on the it’s age, cleanliness, condition and current market value. Then a guaranteed amount is offered to the person who owns the goods.
How much do I receive when my item sells?
Individuals receive in writing a guaranteed amount for their items (no unpleasant surprises like other consignment stores) if RE-GEAR has a sale or discounts the item because a buyer is purchasing multiple items then we absorb the discount off the sticker price. In the end when disounts and credit card fees are absorbed by RE-GEAR the actual split between RE-GEAR and the Consignor favors the Consignor, not to forget we took care of the entire sales process.
Do I have to come back to pick up my cash when an item/s sell?
We notify Consignors when any one of their items sell and they can come pick up the cash or if it makes more sense due to travel costs we can always mail you a cheque.
What is the return policy?
All items are FINAL SALE that way we can assure the people who bring their items to us on Consignment that when an item(s) sells they are guaranteed their money and can pick it up immediately. Although we do not accept returns should a purchaser decide within 5 days of buying something that they would like to re-sell the item we would be glad to put it back in our store provided it is in the same condition as when it was sold. When that particular item sells our normal consignment rate of 50% would be reduced to 30% it's our way of giving back.
How long is the Consignment Term?
60 days is the length of time RE-GEAR will keep your items and do it’s absolute best to sell them for you.
What happens after 60 days?
We will notify you that you still have an item(s) in the store and we may suggest a price reduction or you are free to pick your items, this must be done within 30 days of being notified.
What if I do not pick up my items 30 days after I have been notified?
They become the property of RE-GEAR.
What if my item is stolen while at RE-GEAR?
We do our best to safeguard your item(s) but should theft occur we will pay you the same if it was sold.
What if I want to pick up an item that I dropped off before the agreed 60 days?
No problem, you can pick-up your item(s) anytime. We simply ask that you give us 24 hours notice.
What method payment do you accept?
We accept Cash, Debit, Visa or Mastercard.
What if the Buyer pays with a Credit card instead of cash is the cost passed on to me?
NO we incur the fees from the credit card company the Consignee receives their full 50% of the selling price.
Will RE-GEAR advertise my item?
YES we are constantly using social media to promote RE-GEAR and new arrivals. You will also see ads in print media and web sites such as Kijiji and Craigslist and various local web sites geared towards Power Sports.
If you have any other questions, please feel free to stop by the store, call us or send us an email